Returns & Exchanges

At Open Box Electronics & Computers, we stand by the quality of our certified products with a 30-day hassle-free return policy to ensure your complete satisfaction. If your purchase doesn't meet your expectations, we offer streamlined exchanges and full refunds on all eligible hardware and peripherals.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully pack the item in its original packaging, including all cables, manuals, and accessories that were included in the box to ensure a full refund.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 business days of your request.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition and serial number, your refund will be processed back to your original payment method within 3-5 business days.